Effective Date: [06/10/2026]

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1. Purpose

This Policy explains how Confianza communicates with clients and website users through email and, where applicable, SMS (text messaging).

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2. Transactional Communications

By creating an account, requesting information, or booking services, you consent to receive communications necessary to administer your account and services, including:

• Booking confirmations

• Appointment reminders

• Schedule updates

• Invoices and receipts

• Service-related notifications

• Account security alerts

• Customer support communications

These communications are considered transactional and may be sent even if you opt out of marketing messages.

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3. Marketing Communications

If you subscribe to our newsletter or otherwise opt in, Confianza may send communications regarding:

• Company news

• Service updates

• Promotions

• Special offers

• Educational content

• Seasonal announcements

Marketing communications are optional and require your consent where required by law.

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4. Opting Out

You may unsubscribe from marketing emails by clicking the unsubscribe link included in those messages or by contacting Confianza directly.

Where SMS marketing is offered, you may opt out by following the instructions provided in the message or by contacting us.

Opting out of marketing communications does not affect transactional messages related to your account or booked services.

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5. Message Frequency

The number of communications you receive may vary depending on your activity, account settings, bookings, and subscription preferences.

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6. Message and Data Rates

Standard message and data rates charged by your mobile carrier may apply to SMS communications. Confianza is not responsible for charges imposed by your wireless provider.

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7. Consent

By voluntarily providing your email address or mobile phone number and opting into applicable communications, you represent that you are authorized to receive communications at the information provided.

You are responsible for updating your contact information if it changes.

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8. Privacy

Information collected in connection with email and SMS communications is handled in accordance with the Confianza Privacy Policy.

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9. Changes to This Policy

Confianza reserves the right to modify this Policy at any time. Updates will become effective upon posting to the website.

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10. Contact Information

Questions regarding this Policy may be directed to our team:

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Email: team@confianzaservices.com

Phone: +17184032115

Mailing Address: 86 Kenmare St, New York, NY